rft88 respects the privacy of every player. This Privacy Policy explains what personal data we collect, how we use it, who we may share it with, and how you can exercise your rights as a data subject. If you have questions at any point, contact us at [email protected].
Six principles that guide how rft88 handles your personal data — from collection to deletion.
All personal data stored by rft88 is protected using industry-standard encryption at rest and SSL/TLS encryption in transit. Access to personal data is restricted to authorised personnel on a strict need-to-know basis. We conduct regular security assessments to identify and address vulnerabilities before they can be exploited.
rft88 does not sell, rent, or otherwise trade your personal data to third parties for their own marketing or commercial purposes. Data shared with third parties is limited strictly to what is necessary to operate the platform — payment processors, identity verification providers, and game technology suppliers — all of whom are contractually bound to data protection standards.
rft88 account holders have the right to access, correct, and request deletion of their personal data. You may also object to certain processing activities or withdraw consent where processing is consent-based. These rights can be exercised by contacting our support team. We will respond to all data rights requests within 30 days.
rft88 collects only the personal data that is genuinely necessary for the purpose it is collected. We do not request information that has no clear use in operating, improving, or securing the platform. Collection practices are reviewed periodically to ensure ongoing compliance with the principle of data minimisation.
Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected or as required by applicable law — including anti-money laundering record-keeping obligations. When data is no longer required, it is securely deleted or anonymised in accordance with our data retention schedule.
In the event of a personal data breach that poses a risk to affected individuals, rft88 is committed to notifying affected account holders promptly and taking all necessary remediation steps. We maintain an incident response process specifically for data breach scenarios to ensure a rapid and effective response.
rft88 operates the online gaming platform accessible at rft88.net (the "Platform"). In the context of this Privacy Policy, "rft88", "we", "us", and "our" refer to the operator of the Platform. "You" and "your" refer to any individual who accesses, browses, or registers an account on the Platform.
rft88 acts as the data controller in respect of personal data collected from Platform users. This means rft88 determines the purposes and means of processing that personal data. Where rft88 engages third-party service providers to process data on its behalf, those parties act as data processors subject to contractual obligations imposed by rft88.
If you have any questions about how rft88 handles your personal data, you may contact our support team at [email protected] at any time.
When you create an rft88 account, we collect the information you provide during the registration process. This typically includes your full legal name, date of birth, residential address, email address, and chosen username. This data is required to verify your identity, confirm your eligibility to use the Platform (including the 21+ age requirement), and operate your account.
In compliance with applicable anti-money laundering and know-your-customer obligations, rft88 requires identity verification before processing withdrawals. For this purpose, we collect copies of government-issued identification documents (such as a Malaysian identity card or passport) and may collect proof of residential address. Where biometric verification is used, we process the biometric data strictly for identity matching purposes and do not retain it beyond the verification process.
To process deposits and withdrawals, rft88 collects information about the payment methods you use — such as your bank account name, e-wallet registered name (for Touch 'n Go eWallet, Boost, or GrabPay), or masked card details. rft88 does not store full payment card numbers. Payment card data is handled by our PCI-DSS compliant payment processing partners.
rft88 maintains records of all transactions and gaming activity on your account, including deposit and withdrawal history, wagers placed, games played, outcomes, bonuses applied, and account balance history. This data is used for account management, dispute resolution, fraud prevention, and regulatory compliance purposes.
When you access the Platform, rft88 automatically collects certain technical data, including your IP address, device type and operating system, browser type and version, session timestamps, pages visited, and features used. This data is used for security monitoring, platform analytics, and improving the user experience.
rft88 retains records of communications between you and our support team, including live chat transcripts and email correspondence. This data is used to resolve disputes, improve customer service quality, and maintain an audit trail of interactions.
rft88 collects personal data through the following means:
rft88 processes personal data for the following purposes and on the following legal bases:
rft88 does not sell personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate contractual protections:
All third-party data processors engaged by rft88 are required to process personal data only in accordance with rft88's documented instructions and to implement appropriate security measures.
Some of rft88's service providers may be located outside Malaysia. Where personal data is transferred to recipients in other jurisdictions, rft88 takes appropriate steps to ensure that the transfer is conducted lawfully and that the recipient provides a level of data protection comparable to the standards applicable in Malaysia. These steps may include the use of contractual clauses approved for cross-border data transfers or reliance on adequacy determinations made by relevant authorities.
rft88 uses cookies and similar technologies to operate and improve the Platform. Cookies are small data files placed on your device when you access a website. rft88 uses the following categories of cookies:
You may configure your browser to reject or delete cookies, though doing so may affect the functionality of certain Platform features, including the ability to maintain a login session.
rft88 retains personal data for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by applicable law. The following general retention periods apply:
On expiry of the relevant retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to any individual.
Subject to applicable law, rft88 account holders have the following rights in respect of their personal data:
To exercise any of these rights, please contact rft88 at [email protected]. rft88 will respond to all valid requests within 30 days. In some cases, rft88 may need to verify your identity before processing a data rights request.
The rft88 Platform is strictly intended for adults aged 21 years and above. rft88 does not knowingly collect personal data from individuals under 21. If rft88 discovers that personal data has been collected from an underage individual, that data will be deleted and the associated account closed immediately. If you believe a person under 21 has registered an account with rft88, please notify us at [email protected].
rft88 may send promotional emails, SMS messages, or in-platform notifications about bonuses, new games, and other offers where you have consented to receive such communications. You may withdraw your consent to marketing at any time by:
Withdrawal of marketing consent does not affect your ability to continue using the Platform or receiving essential transactional communications (such as deposit and withdrawal confirmations).
rft88 implements a range of technical and organisational security measures to protect personal data against unauthorised access, loss, alteration, or disclosure. These include SSL/TLS encryption for all data in transit, encryption at rest for sensitive stored data, role-based access controls limiting internal data access, regular security audits and penetration testing, and staff training on data protection and security awareness.
While rft88 takes data security seriously, no online platform can guarantee absolute security. Members are encouraged to use strong, unique passwords for their rft88 accounts and to contact support immediately if they suspect any unauthorised access to their account.
The rft88 Platform may contain links to other websites, including game providers' information pages or payment method landing pages. This Privacy Policy applies solely to the rft88 Platform and does not govern the data practices of any third-party website. rft88 is not responsible for the privacy practices or content of third-party sites and encourages users to review the privacy policy of any third-party site they visit.
rft88 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made, rft88 will notify account holders via the email address registered to their account and/or by prominent notice on the Platform. The "Last Updated" date at the top of this policy reflects the date of the most recent revision. Continued use of the Platform following the effective date of any revision constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or rft88's personal data practices, please contact us through the following channels:
rft88 will acknowledge all privacy enquiries within 24 hours and provide a substantive response within 30 days. If you are not satisfied with rft88's response to a privacy concern, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
Questions about your data? Our support team is available 24/7. Ready to play? Log in to your rft88 account and enjoy Malaysia's best online gaming platform.
21+ only. Please gamble responsibly. Full terms apply.